About NEEA 

The Northwest Energy Efficiency Alliance (NEEA) is an alliance of more than 140 electric and natural gas utilities and energy efficiency organizations working on behalf of Northwest energy consumers to increase the adoption of energy-efficient products services and practices. Since 1997, the region has achieved the equivalent to enough energy to power more than 700,000 Northwest homes each year.  

The alliance is powered by harnessing the energy, brainpower, and innovative thinking of motivated professionals like you. NEEA places a high value on diversity, and welcomes individuals from all backgrounds, identities and fields of expertise, with or without previous experience in the energy industry. Are you talented, committed, and motivated? If the answer is yes, we encourage you to apply to help us create a vibrant future for all Northwest communities. 

Follow this link to our website and learn more about the organization. 

Position Summary 

The Manager, People Operations, is responsible for managing day-to-day operations of the people function including the employee lifecycle, benefits programs, performance management, and employee engagement through People Operations staff.  

This individual will act as a business partner to NEEA’s people managers to lead talent management to develop high performing NEEA teams. The incumbent serves as a workforce expert and talent strategist utilizing professional development, career development, position and team design in partnership with managers to optimize the workforce. 

The Manager, People Operations will share our deep commitment to diversity and inclusion and advancing practices, strategies and policies that achieve equitable outcomes for all. 

Salary range: $100,000 - $115,000, exempt 

• Salary is based on the applicants Experience, Knowledge, Skills, and Abilities. 

The Typical Day May Include… 

• Lead and manage a team of people across HR operations specializations including Development (Performance Management, Talent and Organization Development, Talent Acquisition, Succession), Total Rewards (Compensation, Benefits, Engagement), Platforms (HR Operations / Applications). Clearly define the roles, responsibilities, and accountabilities for the team.  Build staff capabilities and support their growth and development. 
• Build and maintain strong, trusted relationships with all levels of staff. Serve as a resource for employee relations issues. Provide counsel, advice, and support in resolving issues, disputes and other sensitive matters. Oversee and/or conduct workplace investigations and make recommendations regarding employment action. Ensure all matters are handled in an equitable, consistent and lawful manner. 
• Provide leadership for total rewards strategy, trends, and methodologies, while applying a sustained business and stewardship lens when developing compensation, benefits and people strategies in furtherance of supporting NEEA’s mission. 
• Establish and maintain a strategic workforce development plan that aligns with business needs and attracts and retains diverse staff and fosters equity in career and performance development opportunities. 
• Coach managers to build solid, effective employee relationships by offering guidance and support on performance and professional development issues. 
• Drive continued human resources-related policy development, including employee handbook while maintaining a thorough knowledge of and ensure compliance with federal, state and local laws and regulations to minimize risk to the organization. 
• Oversee activities related to facilities management including relationship management with building owner/management company, vendor management of contractors for office maintenance/improvements, and management of physical space within the NEEA suite. 

What Are You Good At? 

A top performer in the Manager, People Operations role excels in several key areas. They are skilled at developing teams, understanding the needs of today and aiding management in preparing for tomorrow. They possess strong interpersonal skills, enabling them to build trust and effectively handle sensitive employee relations. This person will align workforce development with organizational goals, championing equity and diversity. Additionally, they provide informed guidance on total rewards, maintaining compliance with laws and regulations, and managing facilities with a focus on operational excellence. 

As NEEA’s initiatives and reach continues to grow throughout the market, this person will ensure that our people and related policies are prepared to successfully adapt to this growth and keep up with changing needs.  

Your Experience, Education, and Skills: 

• 7+ years of progressive leadership experience in Human Resources positions and a minimum of 2 years in HR leadership roles. 
• Bachelor’s degree or equivalent in Human Resources, Business, or Organizational Development required.  SPHR and/or SHRM-SCP certification required. 
• Thorough experience contributing to people operations strategy development 
• Familiar with navigating ambiguity and a proven track record of making good decisions with incomplete information 
• Experience with Change Management methodology and implementation 
• Strong ability to build trust with people managers across a cross-functional organization and proven history coaching employees through process/strategy updates and improvements 
• Ability to find consensus amongst divergent opinions, listening to all involved and earning buy-in from leadership and employees across the board 
• Excellent communication skills, written and verbal. Comfortable presenting updates to various sized groups with attendees of varied seniority levels 
• An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties will also be considered. 

Highlights of NEEA’s Benefits: 

• 90% of medical/dental premiums paid by NEEA, including for dependents 
• Employer funded Health Savings Account 
• 136 hours of PTO/year 
• Automatic 6% retirement contribution with an additional 2% matching 
• Flexible work environment, including hybrid work location and 9/80 schedule options 
• Professional development opportunities 

NEEA is an Equal Opportunity Employer 

This position is based in the Portland, OR metro area, with a hybrid work location. We are looking for candidates who can meet the requirement of working at least 2 days per week onsite at NEEA’s office location.  Finalists must have eligibility to work in the US as NEEA is not able to provide VISA sponsorship or have remote work outside of the US.